The rights of the consumer are secured under the Consumer Protection Act and as per law various Forums are established to resolve the consumer disputes. The consumer may get appropriate compensation if he or she proves his or her cases. At the district level it is CONSUMER DISPUTE REDRESSAL FORUM in short CDRF and as an Appellate Authority or its own original Jurisdiction such as pecuniary Jurisdiction there is STATE CONSUMER DISPUTE REDRESSAL FORUM in short SCDRF or State Commission and at the National level for appellate Jurisdiction of State Commission of its own pecuniary Jurisdiction, NATIONAL CONSUMER DISPUTE REDRESSAL FORUM in short NCDRF or National Commission is established.

Consumer dispute resolution in India refers to the process of resolving disputes between consumers and companies/manufacturers arising out of unfair trade practices or defective goods. In India, the Consumer Protection Act, 1986 provides for a three-tier system of consumer courts for resolution of such disputes. The three levels of consumer courts are:

1. District Consumer Disputes Redressal Commission (DCDRC)
2. State Consumer Disputes Redressal Commission (SCDRC)
3. National Consumer Disputes Redressal Commission (NCDRC)